Applies To Product(s): AutoPIPE, Version(s): 2004, XM, & V8i Environment: N/A Area: Licensing Subarea: Original Author: Bentley Technical Support Group Comments, Questions, and Answers about Licensing AutoPIPE products Be sure to review the following document installed with AutoPIPE: C:\ Bentley\ AutoPIPE V8i SELECTseries\ Quickstart_AutoPIPE.pdf C:\ Bentley\ AutoPIPE V8i SELECTseries\ Documents\ Quickstart_AutoPIPE.pdf Or, see the following web page for a copy AutoPIPE Edition issues Do I need to install AutoPIPE Standard, Advanced, & Nuclear on my computer? AutoPIPE Demo mode issues: W2018-11, W2018-12, W2018-16: Not authorized for ???? edition, AutoPIPE reverts to DEMO mode After being successfully activated, AutoPIPE reverts to Demo Mode How can I use AutoPIPE Stress ISO as it reverts to demo mode? How do I license AutoPIPE 6.1, 6.2, or 6.3? Check in / Check out Issues How do I check AutoPIPE Stress ISO back into the license pool to not accumulate over usage charges? Client Check In and Out Instructions for XM and Higher [TN] Admin Check In and Out Instructions for XM and Higher [TN] Importing a Checked Out License (XML file) for XM and Higher [TN] User Specific Account Issues Run application as ADMINISTRATOR, while logged in as a general user. User encounters a licensing error when attempting to open the program, but it runs fine for the administrator? License Management Tool : License Management Tool Activation Status TAB License Management Tool License Checkout TAB AutoPIPE, Ram, and STAAD product ACTIVATION screen appears when I open the program or Appear to be stuck in Trial mode even if the license is available? Trace License Request from AutoPIPE to Hosted Server Managing License issue: Who has an AutoPIPE license checked out? User not in office, has a license checked out to their systems, cannot get a pooled license. How can I use the application? Bentley has renewed my SELECT contract, how do I get my new license? Please see Renewal Process for All Licensing SELECTserver and Product Activation Wiki From the user's License report, user's name shows as ????? Restrict the type of license user can actually use in AutoPIPE SELECT Open Access TechNotes and FAQs (Note: If you have more questions, contact your account manager) Video of instructions for Bentley On-Site Administrator to create a new login for a co-worker or edit their roles to download / log service requests. Over-Usage Type issue How can I be notified of license overuse? (Note: If you have more questions, contact your account manager) Understanding, Monitoring and Managing Licensing Usage and Overusage How do I check AutoPIPE Stress ISO back into the license pool to not accumulate over usage charges? Additional SELECT Open Access FAQ on Over-usage Training / Trial / Trust License Issues: Trust Licensing - AutoPIPE V8i 9.6 and higher Training license: After signing up for an official Bentley training class, the teacher will contact the Bentley Institute to request training licenses for each class participants and then email them as needed. These are only temporary license that have a finite amount of time before the application will then revert to DEMO mode. If you are having problems with your Training license, contact the teacher of that class. They will be provide the the correct Server Name and Site Activation Key to enter into Bentley's License Management Tool to use the application during the class period. After your training License has run out, please contact your account manager or Bentley Licensing department to add a specific license(s) to your account for continue usage of the application AutoPIPE Trial Mode:. AS mentioned in AutoPIPE online help - If Nuclear, Advanced, Standard, or KHK 2 Add On is selected and AutoPIPE can not find an authorized version, the user will be asked if they would like to use a trial license. If the trial license has expired AutoPIPE will revert to demo mode. A trial license is available to allow full-feature access for a single 15-day period. The trial license can be activated only once per workstation . If the program is opened and a valid license is not available, the program will prompt the user with a choice to either activate the trial period (if available) or continue in Demo mode. The number of days left for the trial period is shown every time the program is opened. After the trial license expires, running the program without a valid license will display the message 'Your 15 day trial license has expired or it is not set up properly.' This trial mode will work on computer that does not have an internet connection and revert to demo mode after the 15-days has elapsed. See Also Bentley AutoPIPE External Links Bentley Technical Support KnowledgeBase Bentley LEARN Server Comments or Corrections? Bentley's Technical Support Group requests that you please submit any comments you have on this Wiki article to the "Comments" area below. THANK YOU!
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