Applies To Product(s): AutoPIPE, Version(s): 2004, XM, & V8i Environment: N/A Area: Subarea: Original Author: Bentley Technical Support Group Problem: How do I download, install, and license AutoPIPE Vessel 33.02.00.06, 33.02.01.08 on Win 7 Answer: Release Notes: AutoPIPE Vessel V8i v.33.02.00.06 Software Release Notes AutoPIPE Vessel V8i v.33.02.01.08 Software Release Notes Download: Download AutoPIPE Vessel Software - Before May 2014 Download AutoPIPE Vessel Software - After May 2014 Install AutoPIPE Vessel V8i 33.02.xx.xx Note : contact your IT department to be sure that there is no user restrictions for installing software on your computer system. If so, request IT assistance. The Following procedures assumes: Select Server XM has been install and configured, If not please contact the license group to assist you. Person is logged into the computer has full Administration rights . Installing on Window 7. Install AutoPIPE Vessel V8i while accepting all the default settings. Prefer that the application is not installed over a network connection; suggest that the EXE file is on the users system before starting the installation. All previous versions of AutoPIPE vessel have been removed from the computer prior to this installation. Anotherwords, completely uninstall all previous versions of AutoPIPE Vessel before proceeding. 1. Navigate to the apvs33020006en.EXE file downloaded using the procedure above. 2. Double click on on the *.EXE to start the installation process. The following are typical screen shots and responses for a default installation: Set-up License There are two methods for License activation: automatically with the Product Activation Wizard, or manually using License Management Tool. Method #1: Automatically with the Product Activation Wizard The following screen is automatically displayed after AutoPIPE Vessel is installed: 1. Choose the correct Setting and press Next 2. Enter the correct Site Activation Key and press the Test Connection button, the Sever and Activation key should be verified, before continuing. NOTE : If you do not see Activation screen is verified contact Bentley Licensing department for assistance. 3. Select a country and Press the Next button 4. Verify the settings are correct and press the Finish Button: 5. If all they settings were correct the following is displayed: Ultimately the following is displayed: You are now finished with AutoPIPE Vessel install !!! Review Licensing before starting the program for the first time Select Start Bentley Engineering AutoPIPE Vessel License Management Tool Look at the column next to the version of AutoPIPE trying to license, see the following image: Is the value = 0 ? If the value is = 0, then you cannot use this version of AutoPIPE Vessel as it does not have a valid license. You may consider increasing your pooled license, contact your Bentley Account Manager for options and pricing, Or Contact Bentley license team to help locate the user who has the license checked out. Is the value 0 ? If the Value is greater than 0, therefore a license is available for the application. If AutoPIPE Vessel is not listed: When looking at the listing on your computer the application, AutoPIPE Vessel, is not listed as shown above. Use one or more of the following to resolve: a. Select Tools Options Confirm the Server name and Site activation keys are correct. If not, correct as needed and refresh the listing Hosted server name = selectserver.bentley.com Activation Key = (contact Bentley License team to verify) b. Select Tools Options Press the test connection button, the following should appear --------------------------- SELECTserver --------------------------- SELECTserver and Activation Key verified. --------------------------- OK --------------------------- if not, then your computer is not connecting to the server location, check the server name and activation key again or Internet connection may be down. c. Contact the onsite Bentley Administrator to check if there is any check out restrictions for that user and / or application on the select server. Start the Program - AutoPIPE Vessel Start the program by selecting the desktop Icon, or by selecting: Start Button Program Bentley Engineering AutoPIPE Vessel AutoPIPE Vessel. If everything was correctly installed and licensed the following should be displayed, select a valid license option per the available licenses indicated above and press OK button to use the program: Contact Bentley License Team If your application is not licensed correctly due to License Management Tool issues, please contact the Bentley License department to verify your account status. US - (800) 778-4277, opt 1, opt 2 Europe, Middle East, and Africa (+31) 023 5560555 Asia-Pacific +61 3 9697 8637 Troubleshooting: 1. If revert to demo, Verify license is correctly displayed in LMT. Note, in LMT press F5 to refresh the listing. Verify the internet connection and server connection. Verify Select Server XM Dashboard Settings (i.e. Application restrictions, user restrictions, etc...) http://selectserver.bentley.com/bss/admin/ 2. The following is displayed: Answer: The program is in Demo Mode, correctly license the application. From within AutoPIPE Vessel select File License Settings choose a radio button that allows the use of the function trying to analyze under. 3. The following is displayed when running application: Answer: The problem is that you do not have the correct license available to use this feature of the program. From within AutoPIPE Vessel select File License Settings choose a radio button that allows the use of the function trying to analyze under. See Also Bentley AutoPIPE External Links Bentley Technical Support KnowledgeBase Bentley LEARN Server Comments or Corrections? Bentley's Technical Support Group requests that you please submit any comments you have on this Wiki article to the "Comments" area below. THANK YOU!
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