Applies To Product(s): AutoPIPE VEssel Version(s): V8i Environment: N/A Area: License Subarea: Original Author: Bentley Technical Support Group Comments, Questions, and Answers on Licensing Q1. How do I license AutoPIPE vessel? Answer : Please see the following file ( AutoPIPE Vessel - Install, Download, License ) for detailed procedure to license the program: Q2. The following is displayed when I start the program: --------------------------- Unregistered --------------------------- You will be unable to save. Please contact Bentley Systems, Inc. for registration --------------------------- OK --------------------------- How do I fix it so it does not happen? Answer: open the program and select File License Settings... the following dialog screen will appear, be sure that Vessel or Vessel Enterprise radio button is selected. Otherwise check File License Management Tool (LMT) to be sure that the program is listed for the user, making any necessary adjustments to LMT as needed. While in LMT, perform BOTH of the following: Press keyboard button "F5" will refresh the current licenses available number on the "License Checkout tab" Press Keyboard button "F9" will send logs now, this command should be initiated every 30 days to keep your licenses updated with your SELECTserver. Q3. I am unable to save the file or run calculations (the icon appears greyed out). How to resolve this? Answer: It is likely that you may be running the software in demo mode. Go to File License Settings. Then once the dialogue box for license settings opens, make sure that you select either of the "Vessel" or "Vessel Enterprise" options. Another common issue is that the actual license will restrict certain functionality depending on the license currently in use. See the AutoPIPE_Vessel_Tutorial.pdf copied to the program folder during installation. Pages 12-14 provides some specific details about licensing; example, Vessel vs Enterprise License Matrix: Note: 1. 1 Free code with AutoPIPE Vessel Package ( PV design only ). 2. License Example: if company purchases AutoPIPE Vessel License with Vessel Code USA ASME VIII, the program will not analyze or save a model for Tank design nor Shell and Tube Heat Exchange as those options are reserved for the AutoPIPE Vessel Enterprise License. Q4. The following is displayed when I run the application: Errors: 151 License: Design Code required isn't part of your license (ASME). 334 Tubesheet: Design code required ins't part of your License (ASME). Answer: Please confirm the following: 1. The correct codes are available on your license server. File License Management Tool License Checkout tab. Is the correct license code shown in the listing? If not listed, contact Bentley Licensing team for correction. Note: AutoPIPE Vessel Enterprise covers all codes. If using only Vessel Enterprise license, Add-on codes may show as grey (see image below), this is OK. 2. In side AutoPIPE Vessel, select File License Settings check On " Show license at start-up". Close the program and restart the program, when the AutoPIPE Vessel Licensing dialog appears press the OK button to start using the program. Q5. Will Microprotol be available on Enterprise Licensing Services (ELS)?: Answer : Bentley cannot create licenses for Microprotol as they licensed the software differently. Therefore, No, Microprotol will not be one of the software listed on Bentley's ELS accounts. However, Microprotol has been renamed as AutoPIPE Vessel; has the same look, feel, includes new features, and supports Bentley System's licensing protocol. AutoPIPE Vessel is apart of the ELS package of software . Q6. Does AutoPIPE Vessel support trust licensing? Answer : YES, AutoPIPE Vessel supports trust licensing. This means that as long as a specific application license is shown on License Management Tool (LMT) the number of licenses is unlimited and will be subject to over usage charges at the end of the month. See Also Bentley AutoPIPE External Links Bentley Technical Support KnowledgeBase Bentley LEARN Server Comments or Corrections? Bentley's Technical Support Group requests that you please submit any comments you have on this Wiki article to the "Comments" area below. THANK YOU!
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