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Wiki Page: E512-65: the model cannot be opened

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Applies To Product(s): AutoPIPE, Version(s): 2004, XM, & V8i Environment: N/A Area: Import Subarea: Original Author: Bentley Technical Support Group Problem The following is displayed while importing a file or opening the program: E512-65: the model cannot be opened as temporary directory cannot be set Solution: This error is typically caused by one the following reasons: Reason #1: The AutoPIPE program can only handle model path names with ASCII character set and does not support double byte unicode characters or Kanji characters in model path. In some earlier versions of AutoPIPE the program allowed the model to be opened if the model path has some non ASCII character, but many people reported the program of being unstable. The application would c rash on consistency check, analysis, or any report generation as soon as  the commands were executed.  Therefore,  AutoPIPE V8i 09.02.xx.xx and higher now blocks opening such a model and display the error message shown above (i.e. E512-65...). Avoidance: only use ASCII characters in the file-path name. Reason #2: An issue with permissions on a file server can also cause problems. Avoidance: Confirm that the AutoPIPE user has read / write privileges to folders outside of C:\Program Files, ex. %temp% folder, C:\Bentley folder and sub-folders, etc..  In addition, users should have admin / power user permission rights to their own computer. Reason #3: The network server where the model is stored is operating a a slow speed. Symptoms: repeatedly opening the model the first 2x results in the error message but on the 3rd or more number of tries to open the model it opens without the error message.    Avoidance: Move the model from the server location to the local hard drive, work on the model and when finished move the final model back to the network server. Also, ask your IT department to use network monitoring tools to better understand the problem and how best to fix it.   See Also Bentley AutoPIPE External Links Bentley Technical Support KnowledgeBase Bentley LEARN Server Comments or Corrections? Bentley's Technical Support Group requests that you please submit any comments you have on this Wiki article to the "Comments" area below. THANK YOU!

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