Applies To Product(s): AutoPIPE, Version(s): 2004, XM, & V8i Environment: N/A Area: Import Subarea: Original Author: Bentley Technical Support Group Problem: AutoPIPE has the ability to import a PCF file generated by another application. Sometimes when importing these files the PCF translator appears to Freeze or displays "(Not Responding) " in the application bar. The following are individual known issues that have occurred and their solutions. Sometimes more than known issue needs to be resolved before the program successfully generates an NTL file Item #1: Q. When trying to convert a file from PCF to NTL, the converter freezes at “Parsing complete…” it never creates the NTL file. Answer: Review the PCF file, duplicates of certain components on the same coordinates will cause the connecting logic in translator to hang. Therefor the current PCF file does not seem like a valid / good PCF file. Open the original model to review duplicate components before exporting a new PCF file to be converted with the AutoPIPE translator. Item #2: Q. Program does not import a PCF file and hangs with no error message. Answer: Review the original model for a closed loop. AutoPIPE does not support a closed loop (segment connected back to itself) and if detected will hang with no error message. Another common problem is that the "Description" is too long. Should only be max 60 characters Example: Original DESCRIPTION SUPPORT: Rigid Rod with Double Bolt Clamp, Top Type: WELDED BEAM ATTACH, Rod: Cont. Thread, 3/8 *PART:Anvil FIG295 1 1/2 in Double Bolt Pipe Clamp, Finish: Black *PART:Anvil FIG290 3/8 in Weldless Eye Nut, Finish: Black $ *PART:Anvil FIG146 3/8 in Continuous Threaded Rod, Length: 77.75 in, Finish: Black *PART:Anvil 3/8 in Standard Hex Nut *PART:Anvil FIG66 3/8 in Welded Beam Attachment (Connect to Bolt), Finish: Black *PART:Anvil FIG290 3/8 in Weldless Eye Nut, Finish: Black Avoidance: reduce description to smaller size, i.e.: Suggested DESCRIPTION SUPPORT: Rigid Rod with Double Bolt Clamp Item #3: Q. When running the PCF translator the following occurs: Bentley PCF Translator (Not Responding) What should I do? Answer . When using the PCF translator, select the file to be converted, make additional changes to all the other settings as needed and press the Convert button. After pressing the Convert Button, suggest that you remove your hands from the keyboard and mouse. The translator is using a significant amount of system resources to convert the file. Some files that are converted have over 100,000 lines in one file. By pressing a button on the keyboard or mousing over something system resources are taken away from translator. Sometimes when this happens the application will show the Not Responding message and become grayed out, as seen above. However the software is still trying to recover and complete the conversion process. Again, do not touch anything. Most of the time the application will complete the conversion, the PCF translator will no longer show the Not Responding message and you will be able to open the newly converted file in AutoPIPE. No mater the size of the model, be patient and let the application complete the conversion before moving onto another task. Again, this application is sensitive to system resource allocation. Regardless, if the model is converted and can be opened by AutoPIPE, everything should be ok, continue working on your analysis in AutoPIPE. If this issue occurs a lot, you may consider adding more Ram or a better CPU. Also, if after an extreme amount of time, the Not responding message is still visible, close the application, file a service request, and send Bentley the PCF file you are having troubles with for review. Item #4: Q. When trying to convert a file from PCF to NTL, the converter freezes / aborts and it never creates the NTL file, why? Answer: Issue #1: After reviewing the file, noticed that there are overlapping components which also freezes the PCF translator. The CAE development team will add some programming logic in the next PCF translator build to display a warning message. PCF translator v.1.0.0.29. Issue #2: After reviewing this model in detial, noticed that the PCF file contains an ELBOW and OLET. OLET center point is overlapping bend center point by 2 inches as highlighted below. On Settings dialog when Remove overlapping part of Component checkbox is checked then program connect the OLET center point to ELBOW center point which causes the hang issue. When Remove overlapping part of Component is unchecked and Ignore Overlapping Components is checked as shown below, then the OLET will be ignored during PCF import and program will not hang. See Also Bentley AutoPIPE External Links Bentley Technical Support KnowledgeBase Bentley LEARN Server Comments or Corrections? Bentley's Technical Support Group requests that you please submit any comments you have on this Wiki article to the "Comments" area below. THANK YOU!
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