Applies To Product(s): AutoPIPE, Version(s): 2004, XM, & V8i Environment: N/A Area: Crashed Subarea: Original Author: Bentley Technical Support Group Problem: The following text appears in the application bar: Bentley AutoPIPE (systemname) (Not Responding) Why is this and What do I do? Answer: The most common reason for this to occur is because the application is trying to process the current command while another command is being issued before the first command has had time to finish being processed by the application. The 2nd command be be initiated by the user or by the application itself. The application needs additional time to processes model that have: A. A lot of node points B. Modal analysis with very high cut off frequency C. Any type of dynamic analysis D. Copy / Pasting large amounts of data E. etc.. Depending on the function / analysis being performed, the program needs sufficient time to process. Pressing additional keyboard keys or menu selection will cause the application to instantly crash. The best course of action is to leave the mouse and keyboard alone and let the application complete the intended process on its own. After a period of time, the process should be completed and the (Not Responding) message will disappear from the application bar. The user can continue to use the application as intended. Again, best course of action, give AutoPIPE time to process the initiated commands before pressing more buttons. If this issue occurs when the model is started: This maybe an indicator that there is a problem in the model's database if this Not Responding issue occurs when the model is first opened and after a considerable period of time it does not clear by itself. Available options: 1. Create a new model. Start from the beginning and create a new model with AutoPIPE. 2. Import the old model into a new model. Create a new model in AutoPIPE with proper General model Options (i.e. Correct piping code, correct number of Press/Temp cases, correct units library etc.). When the program allows the user to start entering geometry data, select File> Insert Model> AutoPIPE Model (*.DAT) command (see online help for details on this command). Follow the prompts to import an exiting AutoPIPE model into the current new file. When a model is inserted, all the data from the original file is reorganized into the current data base, resets all library data, re-orders segments, re-orders all node number, etc.. essentially this process refreshes the data. Then save the file to a different name and continue working. 3. Create a Service ticket with Bentley technical support, be sure to add the model into a ZIP, and attach to the SR for the CAE development team to review. See Also Bentley AutoPIPE External Links Bentley Technical Support KnowledgeBase Bentley LEARN Server Comments or Corrections? Bentley's Technical Support Group requests that you please submit any comments you have on this Wiki article to the "Comments" area below. THANK YOU!
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