Applies To Product(s): AutoPIPE, Version(s): 2004, XM, & V8i Environment: N/A Area: Installation Subarea: Original Author: Bentley Technical Support Group Problem: The following is displayed when installing AutoPIPE: What is causing the issue and how to avoid it? Answer: This error message is a system-specific error and can be caused by a system-specific setting. Typically, windows system files maybe damaged. Please see one or more of the following that resolved the issue in the past for other users: Option #1: There are known issues for the error to occur if the application is being installed from files located on a mapped Server drive or Virtual drive. Confirm the software is actually on the local hard drive (prefer a desktop folder location) and is not trying to be installed from a mapped server drive or virtual drive. Option #2: Following Microsoft KB article helped: http://support.microsoft.com/kb/888019 Reinstall the InstallScript engine Running Setup from a virtual drive Register Idriver and Msiexec Change Permissions Stop other instances of Windows Installer Reinstall Windows XP or http://consumerdocs.installshield.com/selfservice/viewContent.do?externalId=Q108340&sliceId=1 Option #3: Ask the IT department to log on and edit the registry with the following: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer] "AllowLockdownBrowse"=dword:00000000 "AllowLockdownMedia"=dword:00000000 "AllowLockdownPatch"=dword:00000000 "AlwaysInstallElevated"=dword:00000000 "DisableBrowse"=dword:00000000 "DisableMSI"=dword:00000000 "DisablePatch"=dword:00000000 "EnableUserControl"=dword:00000000 "Logging"="" "SafeForScripting"=dword:00000000 "TransformsSecure"=dword:00000001"TransformsSecure"=dword:00000001 If all the suggestions above still result in failure to install: Please log a service ticket, provide results on what happen with each of the above attempts, and the development team will review it or provide completely different technology installer Bentley AutoPIPE External Links Bentley Technical Support KnowledgeBase Bentley LEARN Server Comments or Corrections? Bentley's Technical Support Group requests that you please submit any comments you have on this Wiki article to the "Comments" area below. THANK YOU!
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