Applies To Product(s): AutoPIPE, Version(s): 2004, XM, & V8i Environment: N/A Area: Import Subarea: Original Author: Bentley Technical Support Group Problem The following is displayed while importing a file or opening the program: E512-65: the model cannot be opened as temporary directory cannot be set or E512-65: The model cannot be opened as cannot be copied to the temporary directory Possible reasons could be: Network connection failure No space in Temporary directory or E512-65: The model cannot be opened as it is temporarily locked for editing by: Solution: This error is typically caused by one the following reasons: Reason #1: The AutoPIPE program can only handle model path names with ASCII character set and does not support double byte unicode characters or Kanji characters in model path. In some earlier versions of AutoPIPE the program allowed the model to be opened if the model path has some non ASCII character, but many people reported the program of being unstable. The application would c rash on consistency check, analysis, or any report generation as soon as the commands were executed. Therefore, AutoPIPE V8i 09.02.xx.xx and higher now blocks opening such a model and display the error message shown above (i.e. E512-65...). Avoidance: only use ASCII characters in the file-path name. Reason #2: An issue with permissions on a file server can also cause problems. Avoidance: Confirm that the AutoPIPE user has read / write privileges to folders outside of C:\Program Files, ex. %temp% folder, C:\Bentley folder and sub-folders, etc.. In addition, users should have admin / power user permission rights to their own computer. Reason #3: The network server where the model is stored is operating a a slow speed. Symptoms: repeatedly opening the model the first 2x results in the error message but on the 3rd or more number of tries to open the model it opens without the error message. Avoidance: Move the model from the server location to the local hard drive, work on the model and when finished move the final model back to the network server. Also, ask your IT department to use network monitoring tools to better understand the problem and how best to fix it. Reason #4: This message may also appears when the path to model is too long. Avoidance: For AutoPIPE 9.4 and higher, make sure that the file path is shorter than 256 characters. Reason #5: Antivirus / Malware software is not correctly set up to exclude AutoPIPE file from being scanned. Example: user with Anti-Virus software called "FireAMP" installed needed to request IT department to add AutoPIPE and ProjectWise to list of working directories that are to be excluded from this application's scan functions. Reason #6: The model is currently opened by user #1 and user #2 is trying to open the same model. Current limitation and intentional for Server based file architecture; only one user can access the model at a time. Reason #7: The application was unconventionally closed but the *.LCK file is still open for a specific model. When a file (ex. WALKTHRU.DAT) is opened by user#1, a *.LCK file (ex. WALKTHRU.LCK) is saved to the same folder location as the model. When user #2 tries to open the same file as user #1, the program will see that a LCK is in position, preventing the model from being opened and display the Error message above for user #2. However, if the model was not closed by using typical commands (i.e program crash, application freezes, computer power failure, etc) the *.LCK file may still be in place and will need to be manually deleted. Avoidance: First close all AutoPIPE applications on that may be opened. manually search for and delete all *.LCK files in any AutoPIPE model folders. Search for the following folder, C:\ Users\ username\ AppData\ Local\ Temp\ AP_090***\ Delete these folders (ex. AP_090602,AP_090600, etc..) as they only contain Temp files used by AutoPIPE as a model is being accessed. After a model is closed using program commands (i.e Save), AutoPIPE will automatically delete the corresponding sub folders. Each time the model is not closed correctly the sub folder is NOT deleted as intended. See Also Bentley AutoPIPE External Links Bentley Technical Support KnowledgeBase Bentley LEARN Server Comments or Corrections? Bentley's Technical Support Group requests that you please submit any comments you have on this Wiki article to the "Comments" area below. THANK YOU!
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