Hello SBNZ,
See the following WIKI communities.bentley.com/.../7350.aspx
Item #6.
Regards,
Mike Dattilio
Bentley Technical Support Analyst
Web: selectservices.bentley.com
Create your Service Request online! Log in to SELECTservices Online via selectservices.bentley.com and then go to My Support Account > Service Request Manager. You'll have the ability to create a new Service request, view all Service Requests created by you or anyone else in your company, and view statistics on previous requests.