Q1. Who can I contact with any questions regarding the AutoPIPE QA&R program? Answer: 1. QA&R Program Manager: Bruce Bader. email : Bruce.Bader@bentley.com 2. Contract or Sales: Joanie Mayberry email: Joanie.Mayberry@bentley.com 3. Software Quality Manager: Yaser Sohaib email: Yaser.Sohaib@bentley.com 4. Individual Company designated Single point of contacts Note: When a company signs up to become a QA&R member, a form 6-1-2, (Contact Personnel for "QA & Reporting" Subscriptions) is filled out. On this form are 4 categories for QA&R related deliverables. Each category must have a designated person(s) from your company to receive these deliverables (ex. they can all be the same person or different people for each of the 4 categories). Contact these people as needed. If you are unsure who is your Single Point of contact at your company for a given category, send an email to one of the above 3 people asking for the information or file a Bentley Service Request referencing this wiki. Q2. What is the method for QA&R user to communicate potential AutoPIPE errors to Bentley ? Answer: All communications including Potential errors should be referenced or reported to Bentley through service requests. Q3. What is the current version of the QA&R policy manual? how do I get a copy of it? Answer: The QA&R policy manual is sent to the single point of contact specified in form 6-1-2, "Contact Personnel for "QA & Reporting" Subscriptions." It is then this person's responsibility to distribute the items among company employees only. In order to find out who your companies single point of contact is, please send an email to one of the 3 people mentioned in the response to Q1 above.. Once a new revision of the QA&R policy manual is ready it is immediately sent out to the single point of contact. These people wiill be able answer questions about the latest release number and if it is available to you electronically. Q4. What are the details of the installation testing package that Bentley provides for AutoPIPE in regards to how would QA&R users determine receipt inspection by testing that after AutoPIPE installation that AutoPIPE was working properly. Does Bentley provide acceptance criteria for the installation test results? Answer: Bentley provides an “Acceptance Test Set” of models with pre-verified results. An automatic utility executes this set of test models through AutoPIPE and compares the results against included benchmark values. Users can also compare their results manually against those provided through a pdf document. This confirms that AutoPIPE is working as expected. Q5. What versions are the AutoPIPE ATS (Automatic Test Sets) is currently available and how often does it get released? Logged May. 2016, AutoPIPE CONNECT v.10.01.00.09 Answer: See ATS FAQ WIKI page here. Q6. Is AutoPIPE an 10CFR50 Appendix B certified application? Answer: AutoPIPE has been developed to comply with applicable portions of 10 CFR 50, Appendix B; 10 CFR 21; and ASME NQA-1. Remember that only AutoPIPE software installed from an the official QA&R CD sent by the QA manager has these certs. AutoPIPE software downloaded off the internet and installed locally / remotely does not meet these qualification. Q7. Does AutoPIPE have a CofC (Certificate Of Compliance)? How can I get a copy of it? Answer : Yes AutoPIPE has a CofC, use one of the following methods: a. AutoPIPE CONNECT 11.00.00.22 and higher has a Validation certificate b. Please contact the QA&R Program Manager mentioned above to get a copy. This person is the only one who can send out official documentation on the program. Please include complete contact information, company name, and 8 digit number of AutoPIPE version in use. Q8. How are the Error reports distributed? Answer: The QA&R monthly error reports are sent to the individual(s) who are designated to receive all "QA & R Deployment" release and any other related documentation on the QA Form 6-1-2. This form was filed out when first signed up for the QA&R program, if you are not part of the QA program and are interested in learning more about it please send an email to the people above. Only these individuals mentioned on the QA form will have access to the QA documentation. They have the responsibility and access to download documentation that can then be distributed to designated individuals within their company as they deem necessary. See Also Bentley AutoPIPE
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