Applies To Product(s): AutoPIPE Version(s): ALL; Environment: N/A Area: Original Author: Bentley Technical Support Group Date Logged & Current Version March. 2017 11.00.00.22 Problem: On some computers, dialog (ex. Nozzle, Tee, Support, etc..) do not appear correctly when opened in AutoPIPE CONNECT v.11.00.00.22, why? How to fix it? Solution: On Windows 7 if basic or high contrast theme* is selected, following dialogs may not render correctly and end up displaying all input fields in a single row. - Insert/Modify Support - Insert/Modify Tee - Insert/Modify Nozzle - Insert/Modify Rotating Equipment Note 1: This issue is reproduced when default windows theme is set to any of the basic and high contrast themes. e.g. Windows 7 Basic Avoidance From the Start menu select the Control Panel Select Appearance and Personalization, then press Change the theme Select from any of the default Aero themes displayed. e.g. Windows 7 Note 2: This issue is not repeatable in Windows 8 or later versions. This issue has been Logged under: TFS-D570117: Several program input dialogs do not render correctly on Windows 7 when basic or high contrast themes are used Fixed in: AutoPIPE CONNECT 11.01 and higher. If the above steps does not resolve the issue when using AutoPIPE CONNECT v. 11.0.0.22 then please log a Bentley Service Request mentioning this site and ask for new software installation download. Install Software: Download software using web link in Service Request reply from technical support. Completely uninstall AutoPIPE CONNECT 11.00.00.22 Install new software downloaded above. Start using application. See Also Graphics Bentley AutoPIPE
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