Applies To Product(s): AutoPIPE, Version(s): 2004, XM, & V8i Environment: N/A Area: Import Subarea: Original Author: Bentley Technical Support Group Problem The following is displayed while importing a file or opening the program: E512-65: the model cannot be opened Solution: This error is typically caused by one of the 2 following reasons: Program cannot deal with ASCII character set model paths only and does not support double byte unicode characters or Kanji characters in model path. In some earlier versions of AutoPIPE the program allows the model to be opened if the model path has some non ASCII character, but crashes as soon as Analysis command is executed. AutoPIPE 9.2.0 onwards block opening of such a model and display the error mentioned above. Older versions of AutoPIPE tended to open the model but were very unstable and could crash on consistency check, analysis, or any report generation. There is a chance that because of instability of older version of the program (because of multi byte character in model name), the model could become corrupted as well. Avoidance: only use ASCII characters in the file-path name. An issue with permissions on a file server can also cause problems. Avoidance: confirm that the AutoPIPE user has read / write privileges to folders outside of C:\Program Files, ex. %temp% folder, C:\Bentley folder and sub-folders, etc.. In addition, users should have admin / power user permission rights to their own computer. If errors persist, try opening a model up to three times until it loads with no errors. See Also Bentley AutoPIPE External Links Bentley Technical Support KnowledgeBase Bentley LEARN Server Comments or Corrections? Bentley's Technical Support Group requests that you please submit any comments you have on this Wiki article to the "Comments" area below. THANK YOU!
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