Applies To Product(s): AutoPIPE, Version(s): 2004, XM, & V8i Environment: N/A Area: Subarea: Original Author: Bentley Technical Support Group Problem: How do I download, install, and license AutoPIPE Vessel 33.02.00.06 on Win 7 Answer: Bentley AutoPIPE Vessel V8i v.33.02.00.06 release notes Log onto the Bentley Web Site Open internet explorer web site http://selectservices.bentley.com/en-US/ 1. Select “ Software Downloads” 2. Log into web site. If you do not have a current log, in please contact your local Bentley site administrator who can assist you with the correct information and permissions. Download AutoPIPE Vessel 1. In the “ Search By: ” area, Select radio button next to “Product”, and select “ AutoPIPE Products ” from drop down list 2. In the “Filter By” area, “ Files Posted within last ”, change from “6 months” to “ ALL ”. 3. Press the “ Search ” button at the bottom of the web site 4. Select the version of AutoPIPE Vessel to download. Place a check in the box next to the name and confirm that any dependencies have also been selected (Bentley IEG). Note : The following screen shot may show different versions then currently available, but the steps to download are the same. Select a version to download. If you do not see check box next to the applications, you do not have download rights . Contact Bentley BRC or your account manager to discuss your options. Note : Far right column notifies you of the OS for which the application is certified on. Installing the application on any other OS will be at your own risk and will not be supported 5. Scroll to the bottom of the web page, press “ Continue ” button located in the bottom right corner. 6. Select Delivery method, Default Download, you can chose Download or Burn CD (an official CD will be mailed). Press “ Continue ” button 7. Download Procedure Read the Legal Terms of Use statement. If you agree, press the “ Accept ” button. Then press the “ Advanced Download Manager ” button. Provide pathname to download the file to and finally press the “ Start Download ” button. Note : Sometimes users are unable to download software from Bentley SELECTservices website by clicking on the link ‘Download’. Here are the steps which should help: Turn off a pop-up blocker in Internet Explorer by going to Tools - Pop-up Blocker - Turn Off Pop-up Blocker Add www.bentley.com to Trusted Sites in IE by going to Tools - Internet Options - Security - Trusted Sites - Sites Change a security level for this webpage to Low in IE by going to Tools - Internet Options - Security - Trusted Sites - Custom level… and change drop down list to Low. 8. Burn DVD(s) Procedure Select the “ Continue ” button, provide shipping information, and press the “ Complete ” button. Other applications required to complete an installation: 1. Select Server V8 XM 2. Bentley IEG (only required for XM licensed applications that do not support trust licensing) Install AutoPIPE Vessel V8i 33.02.xx.xx Note : contact your IT department to be sure that there is no user restrictions for installing software on your computer system. If so, request IT assistance. The Following procedures assumes: Select Server XM has been install and configured, If not please contact the license group to assist you. Person is logged into the computer has full Administration rights . Installing on Window 7. Install AutoPIPE Vessel V8i while accepting all the default settings. Prefer that the application is not installed over a network connection; suggest that the EXE file is on the users system before starting the installation. All previous versions of AutoPIPE vessel have been removed from the computer prior to this installation. Anotherwords, completely uninstall all previous versions of AutoPIPE Vessel before proceeding. 1. Navigate to the apvs33020006en.EXE file downloaded using the procedure above. 2. Double click on on the *.EXE to start the installation process. The following are typical screen shots and responses for a default installation: Set-up License There are two methods for License activation: automatically with the Product Activation Wizard, or manually using License Management Tool. Method #1: Automatically with the Product Activation Wizard The following screen is automatically displayed after AutoPIPE Vessel is installed: 1. Choose the correct Setting and press Next 2. Enter the correct Site Activation Key and press the Test Connection button, the Sever and Activation key should be verified, before continuing. NOTE : If you do not see Activation screen is verified contact Bentley Licensing department for assistance. 3. Select a country and Press the Next button 4. Verify the settings are correct and press the Finish Button: 5. If all they settings were correct the following is displayed: Ultimately the following is displayed: You are now finished with AutoPIPE Vessel install !!! Review Licensing before starting the program for the first time Select Start Bentley Engineering AutoPIPE Vessel License Management Tool Look at the column next to the version of AutoPIPE trying to license, see the following image: Is the value = 0 ? If the value is = 0, then you cannot use this version of AutoPIPE Vessel as it does not have a valid license. You may consider increasing your pooled license, contact your Bentley Account Manager for options and pricing, Or Contact Bentley license team to help locate the user who has the license checked out. Is the value 0 ? If the Value is greater than 0, therefore a license is available for the application. If AutoPIPE Vessel is not listed: When looking at the listing on your computer the application, AutoPIPE Vessel, is not listed as shown above. Use one or more of the following to resolve: a. Select Tools Options Confirm the Server name and Site activation keys are correct. If not, correct as needed and refresh the listing Hosted server name = selectserver.bentley.com Activation Key = (contact Bentley License team to verify) b. Select Tools Options Press the test connection button, the following should appear --------------------------- SELECTserver --------------------------- SELECTserver and Activation Key verified. --------------------------- OK --------------------------- if not, then your computer is not connecting to the server location, check the server name and activation key again or Internet connection may be down. c. Contact the onsite Bentley Administrator to check if there is any check out restrictions for that user and / or application on the select server. Start the Program - AutoPIPE Vessel Start the program by selecting the desktop Icon, or by selecting: Start Button Program Bentley Engineering AutoPIPE Vessel AutoPIPE Vessel. If everything was correctly installed and licensed the following should be displayed, select a valid license option per the available licenses indicated above and press OK button to use the program: Contact Bentley License Team If your application is not licensed correctly due to License Management Tool issues, please contact the Bentley License department to verify your account status. US - (800) 778-4277, opt 1, opt 2 Europe, Middle East, and Africa (+31) 023 5560555 Asia-Pacific +61 3 9697 8637 Troubleshooting: 1. If revert to demo, Verify license is correctly displayed in LMT. Note, in LMT press F5 to refresh the listing. Verify the internet connection and server connection. Verify Select Server XM Dashboard Settings (i.e. Application restrictions, user restrictions, etc...) http://selectserver.bentley.com/bss/admin/ 2. The following is displayed: Answer: The program is in Demo Mode, correctly license the application. From within AutoPIPE Vessel select File License Settings choose a radio button that allows the use of the function trying to analyze under. 3. The following is displayed when running application: Answer: The problem is that you do not have the correct license available to use this feature of the program. From within AutoPIPE Vessel select File License Settings choose a radio button that allows the use of the function trying to analyze under. See Also Bentley AutoPIPE External Links Bentley Technical Support KnowledgeBase Bentley LEARN Server Comments or Corrections? Bentley's Technical Support Group requests that you please submit any comments you have on this Wiki article to the "Comments" area below. THANK YOU!
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