Applies To Product(s): AutoPIPE Vessel Version(s): ALL Area: Install Date Logged & Current Version June 2018 40.06.00.07 Problem: The following dialog appears when starting the application: German: Ein schwerwiegender Fehler ist aufgetreten. In der Ereignisanzeige in HP Connection Manager erhalten Sie nahere Information. Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt English: A fatal error has occurred. See the Event Viewer in HP Connection Manager for more information. Object reference not set to an object instance Why and how to avoid it? Solution: To start with, when installing AutoPIPE Vessel, the program will install a small app called CONNECTION Client. This is a Bentley Application and must be signed into, see WIKI here . You can open this application by locating the icon in your task bar, right clicking on it, and select OPEN. This application uses the same credentials when logging into Bentley.com or Communities website. Once opened, you can perform many tasks, one of which is to open the CONNECTION Center . This is a Website for collaborative purposes, training, etc... This message that appears is not related to any Bentley application. If you look at the title of the message bar, it references an application called HpCONNECTIONMANAGER. exe. From a simple google search one would be able to find a list of results, google search here HP PCs - HP Connection Manager Fatal Error - https://support.hp.com/us-en/document/c05074618 Suggest that you contact HP technical support for assistance in why this window is appearing. Aside from that, if you have any virus protection on the computer be sure to add all AutoPIPE Vessel folders, application *.exe, and file type as a trusted source / exception. See Also Warning Messages, Unregistered Messages, Error Messages, or Application Crash issues AutoPIPE Vessel
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