Applies To Product(s): AutoPIPE, Version(s): 2004, XM, & V8i Environment: N/A Area: Open Subarea: Original Author: Bentley Technical Support Group Problem: When opening a model in AutoPIPE the program crashes. How to fix the model so it can be opened by AutoPIPE? Answer: Please see the following options as a procedure to fix a broken model: Option #1: Try to open the *.BAK file: a. Create a new folder on the host desktop b. Locate the folder where the model is stored, look for a *.BAK file. c. Copy this file to the new folder location above. d. Start AutoPIPE and open the *.BAK file from the new folder location. e. If the file opens, immediately save the model back to the original folder location. f. If the file does not open, continue to next option. Option #2: Insert the model into a different model. a. Open AutoPIPE and create a new file, be sure to mimic the exact same settings on the " General Model Options " dialog when creating this new file (ex. piping code, edition, number of thermal cases, etc..) and press the OK button. b. When the model prompts for the first node point, press the "Cancel" button to close the Segment dialog. c. Use the File> Insert Model> AutoPIPE Model (*.DAT). d. The Insert Model dialog is displayed. Select the drive and directory containing the model to be inserted, highlight it in the file list, then press OK. e. The model which will be inserted is opened, and the prompt to "Select base point" is displayed. Specify the base point by selecting it with your mouse, or input the point name in the panel which appears near the command line (bottom left corner of the application screen) and press OK button to continue. f. A Consistency check is performed, then the Paste dialog is displayed. Select the first option "Use Actual Coordinates:" and press OK button. g. Wait a moment for the entire model to be imported and then use the Zoom Extents toolbar icon to see the entire model that was imported. h. Review the entire model and settings to be correct. i. Save file and continue working. If this option did not work, continue to next option. Option #3: Create a Bentley SR and send Zip file of folder for review: Please log a service request referencing this WIKI page, save all the file in the folder to a single ZIP file and attach to the service request for review. Try to provide as much model history about the file as possible, i.e. where the model is stored (local / Server), using edit commands like copy/paste, etc... basically anything that might help point a direction for the development team to investigate would be a help. The development team has a special filter process that may fix a model. However, after you receive the fixed model back from the development team, Do Not use this fixed model in production unless you have completely reviewed and found it to be correct. See Also Bentley AutoPIPE External Links Bentley Technical Support KnowledgeBase Bentley LEARN Server Comments or Corrections? Bentley's Technical Support Group requests that you please submit any comments you have on this Wiki article to the "Comments" area below. THANK YOU!
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